We want you to love what you ordered.
In the unlikely event that something you ordered from us is damaged or defective, or if product delivered is different from what you had ordered in style, you may exchange the product. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging and price tags.
*No Refunds & Exchange
Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of any alterations in the garments shipped internationally, return shipping should be borne by the customer since we request for at least one trial to fit the garment best to your size.
TAXES & DUTIES
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
between 11:30 AM to 7:00 PM (IST). We will look into the issue and respond to you within 48 working hours.